VanMoof 1.0
Didn’t this bike company go bankrupt?
2009 - 2023
Founded in Amsterdam, Netherlands by Taco & Ties Carlier. Built the iconic VanMoof brand and revolutionized urban e-bikes.
2023 - Present
Acquired by McLaren Applied. Continuing the legacy with new leadership and renewed commitment to innovation.
VanMoof 1.0 - Important Information
For customers affected by the 2023 bankruptcy
Placed an Order Before Bankruptcy
All pending deliveries are tied to the old business. Bankruptcy administrators will list all creditors, including customers.
Refund Options: If you paid with a credit card (American Express or PayPal), you can initiate a claim to receive a refund. Some debit payment methods, like Klarna, also offer similar protection.
Existing Warranties & Peace of Mind
Important: The warranty promises made by the old management have unfortunately been dissolved along with the old management.
In other words: Unfortunately, the existing warranties will not be honored.
Control Your VanMoof with Moofment
Take full control of your VanMoof bike with the Moofment App. Access advanced bike controls, save your digital private keys, track rides, and connect with the community from Series 1 to Series 5.
Download MoofmentApple Find My Tracking
VanMoof models produced from April 2021 support Apple Find My integration. When enabled on your iPhone or Apple device, your bike’s location is securely shared through Apple’s encrypted Find My network, helping you track it if it’s misplaced or stolen.
VanMoof Archives
Repair Guides & Technical Illustrations for Legacy Models
VanMoof has unveiled their maintenance archive, catering to the following models:
S2/X2
Electrified Series 2 models with integrated smart features
S1/X1
First generation Electrified bikes
M-series
Classic mechanical VanMoof bikes
SmartBikes
Early smart bike innovations
Inside the Maintenance Archive, you'll discover product manuals, parts lists, electronic architecture diagrams, component breakdowns, diagnostic procedures, and more. Essentially, everything necessary for maintaining and servicing your bike.