Question 1

Should I buy the VanMoof S6 or S5?

Accepted Answer

Choose the S6 (€3,298) for: newest technology, improved reliability with mechanical 3-gear hub, 3-year warranty, included Peak Design phone mount, and long-term support. Choose the S5 (discounted) for: better value, last generation with US speed mode, proven platform now re-quality-controlled, and if you prefer electronic shifting. The S6 is positioned as 'same design DNA, fewer headaches' while the S5 offers exceptional value at lower prices.

Question 2

What's the difference between VanMoof S and A models?

Accepted Answer

S models (S5, S6) feature a straight frame suited for taller riders (165-210 cm) and are designed for controlled cruising and longer rides with larger wheels (27.5 inch). A models (A5) have a lower step-in frame for riders 155-200 cm, offering more agility and easier mounting/dismounting. The A5 has 24-inch wheels and weighs 1 kg less. Both share the same motor, battery, and technology. Choose S for height/comfort, A for accessibility/agility.

Question 3

How far can a VanMoof go on one charge?

Accepted Answer

VanMoof quotes 60-150 km range depending on riding conditions. In 'Economy' mode with minimal boost: up to 150 km (93 miles). In 'Full Power' mode with frequent boost: approximately 60 km (37 miles). Real-world tests typically show 45-60 km with regular power use. Factors affecting range include rider weight, terrain, temperature, tire pressure, wind, and assist level. The 487 Wh battery takes approximately 6.5 hours to fully charge.

Question 4

Is VanMoof worth the price?

Accepted Answer

VanMoof offers premium design, integrated technology, and comprehensive anti-theft features that justify higher pricing for riders valuing aesthetics and smart features. Pros: iconic minimalist design, smooth ride, powerful boost, excellent theft protection, seamless app integration. Cons: non-removable battery, proprietary parts requiring authorized service, heavy weight (23+ kg), past reliability concerns. Consider service partner availability in your area before purchasing.

Question 5

How do I safely buy a used VanMoof?

Accepted Answer

When buying used: 1) Prefer certified partners or recognized refurbishers who can transfer ownership and unlock bikes. 2) Verify the frame number with VanMoof. 3) Ask the seller to unlock/lock via their app in front of you. 4) Confirm the bike connects to your phone after ownership transfer. 5) Test ride to check motor assist and gear shifting. Avoid bikes with: incomplete chargers, persistent error codes, no account transfer access, or tampered batteries.

Question 6

Where can I test ride a VanMoof?

Accepted Answer

VanMoof test rides are available through: 1) VanMoof sales partners and showrooms in major cities. 2) Multi-brand e-bike retailers carrying VanMoof. 3) Demo days and urban mobility events. Search 'VanMoof test ride + [your city]' to find locations. Book appointments directly with partners through the VanMoof website's partner map. The VanMoof app also features an Augmented Reality test ride experience to preview the bikes virtually.

Question 7

What VanMoof accessories should I get?

Accepted Answer

Essential accessories: Front/rear racks for cargo, panniers or baskets for daily items, phone mount (included with S6, SP-Connect cases for S5), quality U-lock or chain for extra security. Comfort upgrades: better saddle, ergonomic grips, suspension seatpost (especially for rough roads). Safety: additional lights or reflective accessories if riding at night. Optional: AirTag hidden in accessories for extra tracking, wider tires for rough city streets.

Question 8

Can I get discounts on VanMoof bikes?

Accepted Answer

Discount options include: S5/A5 models are now heavily discounted from original pricing. Corporate/fleet discounts through VanMoof business programs. €1,000 discount for customers whose bikes weren't delivered before the 2023 bankruptcy (apply through VanMoof). Occasional promotional codes shared through VanMoof community sites like vanmoofer.com. Check sales partners for regional promotions. Student or employee benefit programs may offer additional savings.

Question 9

What colors are VanMoof bikes available in?

Accepted Answer

VanMoof S6/S6 Open (2025): Electric Blue (lilac-like), Light Grey, Black, and Dark Gray (newest addition). VanMoof S5/A5: Light Grey (primary color), with limited options compared to older generations. Earlier models (S3/X3) offered Dark (stealthy black) and Light (blue) options. VanMoof is known for spending significant time on color development, with some finishes that 'change in the light'.

Question 10

How heavy is a VanMoof e-bike?

Accepted Answer

VanMoof S6: 23.5 kg (51.8 lbs). VanMoof S6 Open: 22.5 kg (49.6 lbs). VanMoof S5: 23 kg (50.7 lbs). VanMoof A5: 22 kg (48.5 lbs). The weight comes from the integrated battery, front hub motor, and robust aluminum frame. While heavier than non-electric bikes, this provides a stable, secure ride. The weight can make the S models feel slower to react in quick maneuvers compared to lighter bikes.

Gear & Accessories

Exclusive Discount Codes

Phone Cases · SP Connect

E-bike Helmet · Lumos

Bike Lock · Abus

Folding Lock · Abus Bordo

AirTag · Apple

Bike Alarm · Knog Scout

Reflector Stickers

Rear Light · Lezyne Zecto

Winter Cycling Gloves

Bike Navigation · Beeline

Build Your Own Powerplant

Moto Flat Pedals

Waterproof Bike Cover

Brake Cleaner · MucOff

Chain Lube · MucOff

Cleaning Kit · MucOff

Brake Pads · Elvedes

Bike Pump · Lezyne

Multi-Tool · Topeak PT30

Socket w/ Timer

Bicycle Bag · Basil

Wine Bottle Carrier

Tires · Schwalbe

Inner Tubes · Schwalbe

VanMoof Colors & Paint Codes

Exclusive Discount Codes

VanMoof Accessories & Peace of Mind

Connect With Us

Gear & Accessories

Exclusive Discount Codes

Phone Cases · SP Connect

E-bike Helmet · Lumos

Bike Lock · Abus

Folding Lock · Abus Bordo

AirTag · Apple

Bike Alarm · Knog Scout

Reflector Stickers

Rear Light · Lezyne Zecto

Winter Cycling Gloves

Bike Navigation · Beeline

Build Your Own Powerplant

Moto Flat Pedals

Waterproof Bike Cover

Brake Cleaner · MucOff

Chain Lube · MucOff

Cleaning Kit · MucOff

Brake Pads · Elvedes

Bike Pump · Lezyne

Multi-Tool · Topeak PT30

Socket w/ Timer

Bicycle Bag · Basil

Wine Bottle Carrier

Tires · Schwalbe

Inner Tubes · Schwalbe

VanMoof Colors & Paint Codes

Exclusive Discount Codes

VanMoof Accessories & Peace of Mind

Connect With Us

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